Marketing & Communication Manager - USA

Job description

Specialized in the field of "voice of the customer and management of customer reviews", Net Reviews SAS publishes the "" solution in the US and has several thousand customers.

Founded in April 2012, the company is now leader in Europe. The company is developing its international reputation by relying on its offices in Madrid, Berlin, Boston, São Paulo and now Milan.

The team is composed of 95 people at the headquarters in Marseille and more than 105 people in total.

The company has several strategic partnerships (Google, Yellow Pages, Microsoft...) and technological partnerships (Salesforce Cloud Commerce, Magento, Shopify, Shopware...) Net Reviews has more than 6000 international customers in about 15 countries, including many large groups (Lacoste, Fnac, SFR...).

In 2019, Net Reviews raises 32 million euros from an American fund (Providence Strategic Growth) to accelerate its international growth.

By joining the team, you will benefit from a motivating, dynamic and training work environment. Although in 7 years we are now more than 100 people, we have kept our start-up spirit to keep on meeting the challenges of our sector and to innovate continuously.

Your office and your team :

As part of our growth, we are now accelerating our presence in North America. You will join Pierre, our Head of Operations, and Carlos, responsible for Latin America.

Elodie, Marketing & Communication Manager, and Pascal, Chief Marketing Officer, - based in France - will support you at any steps and help you to reach out your objectives.

You will be part of a future team of 8 people composed of Pierre, Carlos, a future Sales Development Representative, a Enterprise Sales Executive, a Customer Success Manager and a Partnership Manager, where mutual support and good mood are the key words.

Your role: Strengthen our presence in the US by developing our marketing, events and communication strategy ; Boost internal communication between your team in the US and the one based in France. In North America, more than 400 clients have already joined the adventure and we will count on you to help our Sales Team developing our business !

Your missions:

1/ Communication & Press relations :

  • Community management (social networks, blogs, newsletter, customer interviews)
  • Internal communication
  • Media Relations Management
  • Creation of contents (articles, webinars) to boost our partnerships

2/ Marketing :

  • Creation of commercial supports (presentations, call for tender...)
  • Marketing and graphic project management (new features, new tools, graphic briefs...)
  • Management of Adwords campaigns

3/ Events :

  • Organization of professional and internal events
  • Management of advertising objects
  • Host of conferences

Job requirements

We'd like to meet you if you have:

  • Graduate in marketing/communication
  • A first experience in marketing/communication, ideally in the SaaS, MarTech 'or retail/E-comm world
  • Excellent oral and written communication
  • Autonomous and with good organizational skills
  • Knowledge of automation tools such as Pardot, Marketo or Hubspot (it’s a plus)

Benefits :

  • Full benefits (healthcare, dental insurance…)
  • 401K
  • Paid family leave (20 days/year)
  • Commuter benefits + Gym Membership
  • Working within a dynamic structure full of ambitions in a competitive market
  • The opportunity to play a strategic role in society

Recruitment process :

  • Call with the HR team to better understand who you are and your motivations.
  • Video interview with Pascal Lannoo, our CMO
  • Interview in Boston with Pierre, Director of Operations

Terms and conditions:

  • Start: As soon as possible
  • Attractive remuneration: Fixed according to profile
  • Lieu : WeWork Boston (745 Atlantic Avenue)
  • Site internet :